Refund policy

GiGi is a drink, so we can't take back opened cans. If something goes wrong with your order, we make it right.

Damaged or leaking cans

If any can arrives damaged or leaking, you get 100% of its value back as a credit note. We send the credit note once we've checked your claim, and you can use it on a later order.

Wrong, missing or out-of-date items

If your order arrives with the wrong or missing items, or past its best-before date, we send a replacement or refund those items to your original payment method, your choice. Refunds usually show up within 5 to 7 business days.

How to claim

Within 48 hours of delivery, email info@gigienergy.com or message us on WhatsApp with your order number and a photo. We reply within 24 hours.

Cancellations

You can cancel free of charge any time before your order ships.